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Top Questions
- Q:How do I login to my registry?
- A:You can access your Wedding Registry by selecting the "Manage my registry" option from the Wedding Registry homepage. Enter your user name and password and select login.
- Q:How do I reset my password?
- A:Simply click the "Forgot my password" link on belk.com located on the Sign-in page. You will be asked to provide your email address, then follow the instructions that belk.com provides for re-setting your password.
- Q:Is it possible to purchase a gift card as a wedding gift online?
- A:Couples can identify through the registry process that they would like guests to have the option of purchasing Belk Gift Cards from their registry. If the couple has selected this option, gift cards will be displayed for purchase on their wedding registry gift list. Please note: You can purchase a Belk Gift Card on belk.com; however, we are unable to redeem any gift cards online at this time.
- Q:Can you use a PO Box or non-US address for a gift registry?
- A:We are unable to support a PO Box or a non- US address for any registry.
- Q:How long does it take an item to show it has been purchased when shopping in a registry online?
- A:Our belk.com wedding registry system is real-time. As items are purchased from belk.com, your registry will update immediately. However, if a purchase is made in a Belk store, the quantities on your registry will not update until the next day.
Creating My Registry
- Q:How do I login to my registry?
- A:You can access your Wedding Registry by selecting the "Manage my registry" option from the Wedding Registry homepage. Enter your user name and password and select login.
- Q:How do I create a registry?
- A:Select the Wedding Registry link at the top of any belk.com page. From the Wedding Registry homepage, select "Create a registry" and follow the easy to use, step-by-step instructions for setting up your personal account. Once your account is created, you can begin adding product and start using all of our wedding tools and resources.
- Q:How do I add an item to my registry?
- A:Sign-in to your Belk Wedding Registry account. Then locate the product you would like added to your registry, insert the quantity you are requesting and select "Update your registry." The item will appear on your Belk Wedding Registry list.
- Q:How do I remove an item from my registry?
- A:Locate the item on your registry, and look for the column marked "remove." It will contain a checkbox if the item can be removed from your registry. Items that have already been purchased cannot be removed from your registry. If you check the box and select "Update my registry," then the item will be removed. If you receive a gift you didn't remove from your registry before it was purchased, you can return that item. Please see our Return Policy for more information.
Gift Cards
- Q:Is it possible to purchase a gift card as a wedding gift online?
- A:Couples can identify through the registry process that they would like guests to have the option of purchasing Belk Gift Cards from their registry. If the couple has selected this option, gift cards will be displayed for purchase on their wedding registry gift list. Please note: You can purchase a Belk Gift Card on belk.com; however, we are unable to redeem any gift cards online at this time.
- Q:When there is a gift card accompanying a gift, how can a bride/groom find out who sent the gift?
- A:When you receive your gift and or gift card, you will receive a packaging slip along with it. On this slip, the gift-giver can write a personal message for you and your spouse.
Managing My Registry
- Q:How do I reset my password?
- A:Simply click the "Forgot my password" link on belk.com located on the Sign-in page. You will be asked to provide your email address, then follow the instructions that belk.com provides for re-setting your password.
- Q:How long does my registry stay online?
- A:Your Belk Wedding Registry will be kept active for 2 years following your wedding/event date.
- Q:Items showed up as purchased on my registry that I did not register for. How does this happen?
- A:When guests shop in our Belk stores, the home store consultants scan the Wedding Registry barcode so you receive an accurate account of any gifts purchased. If a customer purchases a gift for you that is not on your registry, the consultant will still scan the wedding registry barcode. That particular item will be added to your registry. This process records the purchase price and ensures that you receive the full price paid for the item, should you choose to return it. The item will appear as 1 item requested and 1 item purchased, to discourage any other guests from purchasing the same item.
- Q:How can a registry be updated to show an item was purchased if it was not done at the time of purchase?
- A:You can access your Belk Wedding Registry any time and make adjustments to the quantities requested. We encourage you do this frequently to manage your registry and limit the number of returns you will have to make.
- Q:How can I edit my mailing address on the registry?
- A:Simply access the Belk Wedding Registry, select the option to "Manage your registry." Login to your account. Once you are logged in, you will see an option to "Edit your preferences" (located in the top left corner of your registry welcome page). Update any addresses or wedding details as needed.
Other Questions
- Q:How long does it take an item to show it has been purchased when shopping in a registry online?
- A:Our belk.com wedding registry system is real-time. As items are purchased from belk.com, your registry will update immediately. However, if a purchase is made in a Belk store, the quantities on your registry will not update until the next day.
- Q:Why do some items on the registry show up as store purchase only?
- A:We carry a large assortment of product in our Belk stores, yet we are limited to the number of our items we can offer on our website. Therefore, items you can register for may not always be available for guests to purchase online. If you are looking for a particular item, please visit your local Belk store, or contact one of our friendly Customer Service Representatives toll-free, 1-866-235-5443.
- Q:How do I receive my gift registry cards to insert into my invitations?
- A:Please contact one of our Belk stores and a Home Store Consultant will be happy to provide you with your gift registry enclosure cards.
Shipping
- Q:Can you use a PO Box or non-US address for a gift registry?
- A:We are unable to support a PO Box or a non- US address for any registry.