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How may we help?
We value your time at Belk; therefore, we want to answer any questions you may have quickly through our Customer Service online. This includes any information about placing your order, shipping and return information and much more. If you are unable to find an answer online, please feel free to send us an email by visiting the Contact Us page.
For further assistance, please call Customer Service at 1-866-235-5443 between 9AM-9PM (EST) Sunday - Saturday.
For information or assistance with a Belk Credit Card, please call 1-800-669-6550 to speak with a GE Money Bank Representative.
Other Services
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Shipping & Returns
Got a shipping question? Find out about shipping costs, estimated arrival times and how easy it is to make a return.
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Online Ordering
The choice is yours. Shop by category, brand, size, new arrivals, our Fashion Report, catalog or even with a Belk Shopping Expert by calling 1-866-235-5443.
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Belk Rewards Card
1-800-669-6550Manage your Belk Rewards Card online - check your balance, check your points earned and ask questions about your account through our secure email.
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Order Tracking
Keep track of your order with your tracking number. Misplaced your tracking number? We can help.
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Privacy & Security
You may have questions about privacy and security while shopping on belk.com. Our Privacy Policy outlines what we do and don't do with information you provide to us, and how we protect and secure that information.