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Top Questions

    • Q:How do I create a registry?
    • A:Select the Wedding Registry link at the top of any belk.com page. From the Wedding Registry homepage, select "Create a Registry" and follow the easy to use, step-by-step instructions for setting up your personal account. Once your account is created, you can begin adding product and start using all of our wedding tools and resources.
    • Q:Is it possible to purchase a gift card as a wedding gift online?
    • A:Couples can identify through the registry process that they would like guests to have the option of purchasing Belk Gift Cards from their registry. If the couple has selected this option, gift cards will be displayed for purchase on their wedding registry gift list. Please note: You can purchase a Belk Gift Card on belk.com; however, we are unable to honor any gift cards online until October of 2011. Due to individual state laws regarding gift cards, Belk does not sell or ship gift cards to customers with a California or Massachusetts address.
    • Q:How do I reset my password?
    • A:Simply click the "Forgot password?" link on belk.com located on the Sign In page. You will be asked to provide your email address, then follow the instructions that belk.com provides for resetting your password.
    • Q:Can you use a PO Box or non-US address for a gift registry?
    • A:We are unable to support a PO Box or a non- US address for any registry.
    • Q:How long does it take an item to show it has been purchased when shopping in a registry online?
    • A:As items are purchased from belk.com, your registry will update when the item is shipped from the Belk Fulfillment Center. However, if a purchase is made in a Belk store, the quantities on your registry will not update until the next day.

Creating My Registry

    • Q:How do I create a registry?
    • A:Select the Wedding Registry link at the top of any belk.com page. From the Wedding Registry homepage, select "Create a Registry" and follow the easy to use, step-by-step instructions for setting up your personal account. Once your account is created, you can begin adding product and start using all of our wedding tools and resources.
    • Q:How do I log in to my wedding registry?
    • A:You can access your Wedding Registry by selecting the "Manage Your Registry" option from the Wedding Registry homepage. Enter your email address and password and select "Go".
    • Q:How do I add an item to my registry?
    • A:Sign in to your Belk Wedding Registry account. Then locate the product you would like added to your registry, insert the quantity you are requesting and select "Add to Registry." The item will appear on your Belk Wedding Registry list.
    • Q:How do I remove an item from my registry?
    • A:Locate the item on your registry, and look for the column marked "remove." It will contain a checkbox if the item can be removed from your registry. Items that have already been purchased cannot be removed from your registry. If you check the box and select "Update Registry," then the item will be removed. If you receive a gift you didn't remove from your registry before it was purchased, you can return that item. Please see our Return Policy for more information.
    • Q:How can I access the manufacturer's Wedding Registry completion rebates for which I am eligible?
    • A:Use the "Wedding Rebates" link on the left side of the Wedding Registry. This will take you to a landing page that displays all of the rebates and their details. You can also print them.
  • View more Creating My Registry FAQ's
    • Q:When I search my own name on the Wedding Channel, my Belk registry does not appear. How can I make it show up here?
    • A:You can choose to have your registry shared with the Wedding Channel by clicking Edit Preferences in your gift registry header. Scroll to the bottom of the page where it says "Your Belk Wedding Registry entitles you to additional features and benefits provided by the Wedding Channel. Would you like your name(s), location, and event date to be listed on WeddingChannel.com so friends and family can more easily find your registry?" Select "Yes" and "Save".

       

      If at any time you would like your Belk wedding registry removed from the Wedding Channel, return to this page and select "No" then "Save".

Gift Cards

    • Q:Is it possible to purchase a gift card as a wedding gift online?
    • A:Couples can identify through the registry process that they would like guests to have the option of purchasing Belk Gift Cards from their registry. If the couple has selected this option, gift cards will be displayed for purchase on their wedding registry gift list. Please note: You can purchase a Belk Gift Card on belk.com; however, we are unable to honor any gift cards online until October of 2011. Due to individual state laws regarding gift cards, Belk does not sell or ship gift cards to customers with a California or Massachusetts address.
    • Q:When there is a gift card accompanying a gift, how can a bride/groom find out who sent the gift?
    • A:The gift-giver can provide a personal message during the purchase that shows up on the packing slip when you receive the gift. Also, if you are viewing your Gift List in the Wedding Registry, you can click Print Gift List Report to get an itemized printout of your list and which gifts were purchased by whom. For some in-store purchases, however, the purchaser name will not be recorded.

Managing My Registry

    • Q:How do I reset my password?
    • A:Simply click the "Forgot password?" link on belk.com located on the Sign In page. You will be asked to provide your email address, then follow the instructions that belk.com provides for resetting your password.
    • Q:How long does my registry stay online?
    • A:Your Belk Wedding Registry will be kept active for 2 years following your wedding/event date.
    • Q:Items showed up as purchased on my registry that I did not register for. How does this happen?
    • A:When guests shop in our Belk stores, the home store consultants scan the Wedding Registry barcode so you receive an accurate account of any gifts purchased. If a customer purchases a gift for you that is not on your registry, the consultant will still scan the wedding registry barcode. That particular item will be added to your registry. This process records the purchase price and ensures that you receive the full price paid for the item, should you choose to return it. The item will appear as 1 item requested and 1 item purchased, to discourage any other guests from purchasing the same item.
    • Q:How can a registry be updated to show an item was purchased if it was not done at the time of purchase?
    • A:You can access your Belk Wedding Registry any time and make adjustments to the quantities requested. We encourage you do this frequently to manage your registry and limit the number of returns you will have to make.
    • Q:How can I edit my personal information on the registry?
    • A:Simply access the Belk Wedding Registry, select the option to "Manage Your Registry." Log in to your account. Once you are logged in, you will see an option to "Edit Preferences" (located in the top left corner of your registry welcome page). Update any addresses or wedding details as needed.

Other Questions

    • Q:How long does it take an item to show it has been purchased when shopping in a registry online?
    • A:As items are purchased from belk.com, your registry will update when the item is shipped from the Belk Fulfillment Center. However, if a purchase is made in a Belk store, the quantities on your registry will not update until the next day.
    • Q:Why do some items on the registry show up as store purchase only?
    • A:Depending on the size of your local Belk, the assortment of product can vary between online and in store. Therefore, items you can register for may not always be available for guests to purchase online. If you are looking for a particular item, please visit your local Belk store, or contact one of our friendly Customer Service Representatives toll-free, 1-866-235-5443.
    • Q:How do I receive my gift registry enclosure cards to insert into my invitations?
    • A:Please contact one of our Belk stores and a Home Store Consultant will be happy to provide you with your gift registry enclosure cards.

Shipping

    • Q:Can you use a PO Box or non-US address for a gift registry?
    • A:We are unable to support a PO Box or a non- US address for any registry.
    • Q:Can you order gifts for multiple parties on one single order?
    • A:Wedding registry purchases must be made for one party at a time. Our system cannot record multiple shipping addresses per order.
    • Q:Do Wedding Registry purchases qualify for Everyday Free Shipping?
    • A:Yes. All wedding registry purchases over $99 ship for free, and all other purchases are eligible for $8 flat-rate shipping.
 
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