Apple Pay
You can use Apple Pay for any purchases on or in the Belk mobile app for iOS. At this time, Apple Pay cannot be used to pay for merchandise, gift cards or services in Belk stores. ApplePay cannot be combined with Belk Reward Dollars or Belk Gift Cards. ApplePay is not available for wedding registry orders or multi-shipment orders.
To pay for an item using Apple Pay, you’ll first need to enable Apple Pay on your device before you check out, or else the option to use Apple Pay will not appear.

When you are ready to check out on or in the Belk app with Apple Pay, simply click or tap the Apple Pay button on the Shopping Bag screen. The Apple Pay paysheet will open, and there you can select your payment method from the saved payment methods in your wallet. You can also set your shipping address.

After confirming your purchase with your passcode or Touch ID/Face ID, you will see the Belk Order Confirmation page verifying your purchase was completed.
You may use Apple Pay on Apple devices only.
Using Apple Pay is secure and safe. When paying with Apple Pay, Apple does not share or transmit your credit or debit card numbers to Belk. Instead of card numbers, Apple Pay uses a Device Account Number (DAN) to conduct your transaction. The last four digits on your Order Confirmation will be the last four digits of the DAN, rather than your card number.
You can find the unique Device Account Number listed under your card number with your Apple Pay Wallet account.
There are no additional fees for using Apple Pay.
You cannot add your Belk Rewards credit card or Belk Rewards Mastercard to Apple Pay at this time.
No. Other forms of payment, including Belk Gift Cards, cannot be used along with Apple Pay when you pay for your order. Your entire order amount will be charged to your Apple Pay account.
Yes. You will receive the same Order Confirmation for purchases made via Apple Pay as you would for any other purchases completed in the Belk app.
You can return items purchased via Apple Pay on or in the Belk app by sending them back to the fulfillment center or bringing them to any Belk store, according to our Returns & Refunds Policy. For Apple Pay orders, you will need your Order Confirmation email or Packing Slip so the associate can scan the barcode to refund payment to the credit card used for your order. They will not be able to use the credit card to find the order information. The barcode can be found on:

  • The Packing Slip that came with your order
  • The Order Confirmation or Shipping Notification emails you received
  • In your Order history

Any balance owed to you as a refund will go back to the original payment method you selected in your Apple Pay wallet to pay for your order.
Please contact Belk Customer Service at 1-866-235-5443 if your questions pertain to merchandise, shipping, order status or returns/exchanges. Please note: Belk does not have access to your Apple Pay account information.

Please contact Apple Pay Customer Service at 1-800-676-2775 if your questions are about:

  • Apple Pay
  • Setting up your Apple Pay Wallet
  • Security & Privacy
  • Lost or stolen device
  • Apple Pay transactions & payments
  • Denied or failed Apple Pay payments
  • Transaction status
  • Any other payment related questions about your Apple Pay account