Accessibility Guidelines

Belk is committed to facilitating and improving the accessibility and usability of Belk’s websites and Belk’s mobile applications (collectively, the “Platform”). We strive to ensure that our Platform services and content are accessible to persons with disabilities, including users of screen reader technology.

To accomplish this, Belk has engaged UsableNet, Inc., a leading web accessibility consultant, to help test, remediate, and maintain our Platform to comply with the spirit of the “Americans with Disabilities Act” (ADA) and the Web Content Accessibility Guidelines (WCAG).

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Platform as accessible as possible, some issues can be encountered by different assistive technology as the range of assistive technology is wide and varied.

Please contact us at any time if you have specific questions or concerns about the accessibility of information on the Platform via e-mail at Accessibility@belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will make all reasonable efforts to make that page or the information contained therein accessible for you.

Please contact one of our friendly Customer Service Representatives, at 1-866-235-5443 or via e-mail at Belk_Customer_Care@belk.com and we will be happy to assist you with shopping, placing an order, making a return, or any other inquiry you may have.