Xenon 3 Toploader TSA 2-Gusset Briefcase
The Xenon Gusset Briefcase is a business line that is modern, contemporary and feature rich. Its timeless, classic design is well considered for personal electronics organization and can hold anything up to your credit cards, tablet, laptop and phone.
- 16.5-in. x 12.75-in. x 4.75-in.; 2.6-lbs.
- Zip closure
- Exterior: 2 zip pockets
- Interior: 4 compartments
- Roller handle, top handle; Silver-tone hardware
- 1680 DENIER POLYESTER
This item is part of the collection: Xenon 3.0 Collection
Xenon 3 Toploader TSA 2-Gusset Briefcase is rated out of 5 by 14.
Rated 1 out of 5 by Mark from Poor Customer Service During the purchase process the website stated delivery would occur within "3 days", based on the process and by paying an extra shipping fee. No additional information was provided to explain the actual process. I needed the bag for a 6 week trip to multiple locations, after the Samsonite bag I was using was no longer usable due to the zipper failing. The purchase process took me a few minutes, but it took Samsonite over 24 hours to process, and then I got a message stating the process for shipping would be updated within 24 hours and then I would receive a notification to track my shipment. I contacted customer service who stated the process works only on business days (M - F) and I should have understood this aspect. This was a failure in multiple ways to include. The electronic purchase process, lack of customer service and what turned out to be a failed product. I had the bag sent to me in a box (in excellent condition) for use and after one use there was a broken zipper and wearing of a seam. Not only did I pay extra for priority shipping that took a week, failing to reach me in time for travel, the bag is unusable after one use. In addition, the customer service agent was confident in stating, "you will not receive a repayment of your priority shipping charge". Well done Samsonite - I will try another company.
Date published: 2018-08-20
Rated 5 out of 5 by bssigirl50 from Great computer and commuter bag! I bought this for my husband to replace his computer bag. It’s very roomy and expands to fit so much. Well made too.
Date published: 2018-07-21
Rated 5 out of 5 by gjgman7 from Good bag for my tablets I've been looking for a new bag for a while to be able to carry my tablets and cables...Although it's a little bigger than my original, it still fits fine under airline seats
Date published: 2018-04-23
Rated 1 out of 5 by Ben from Fine print policy makes this company impractical The product came in without the shoulder strap shown in the picture. After waiting 2 weeks to hear a response from their online CS department I called in and was bounced around between 3 different departments for ~40 minutes only to be told since it was shipped to my work address they couldn't refund/replace/exchange my item. Such a strict, illogical policy makes it difficult to believe the entire (holding) company cares much about customer satisfaction or honoring expectations.
Date published: 2018-04-16
Rated 5 out of 5 by Sam didn't sing from I would buy this again This item looks great and seems to be high quality. Has plenty of room and compartments. I carry my computer and several files (about 2 inches thick of files). Sunglasses wallet, etc. I am happy with this so far.
Date published: 2018-03-22
Rated 1 out of 5 by Bhavesh from I would never buy Samsonite products online Looked elegant when viewed online but when I received I was dissappointment with the inside material quality & zippers. I had seen Classic at the outlet store which is much better than the one I ordered online.
Date published: 2018-03-08
Rated 5 out of 5 by Ted from Lightweight and functional Good balance of space and lightness
Date published: 2018-02-18
Rated 5 out of 5 by Mike from Great bag Good
Date published: 2018-02-15
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