Belnick Retail LLC

Belnick Retail LLC
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Belk Marketplace is an expanded assortment of brands and products sold directly by curated sellers on belk.com. Marketplace provides Belk customers with the opportunity to shop new categories at competitive prices. Our goal is to provide customers with more choices through verified sellers they can trust. Marketplace partners manage order shipping, returns and customer service for each item sold.

Return Instructions

Customers must contact the marketplace seller directly for assistance with returns or exchanges. Marketplace items cannot be returned to Belk stores or via Belk.com Customer Care.

Exceptions

Products from Marketplace are not eligible for promotions or coupons.

Shipping Details

This item ships directly from the vendor, usually within 4 business days. Marketplace seller might have different shipping method and estimated delivery times.

Charges for shipping and returns may vary by Marketplace seller.

Return Details

Unless otherwise indicated on the product page, you can return new, unused items for a refund within 30 calendar days of the date you receive them. Perceived color differences due to the display settings of your computer monitor are not grounds for a refund. Returned products must be complete (all parts & pieces) and in their original condition and packaging. Promotional items that were included with your original purchase must be returned when returning the item that qualified for it. If you do not return these items, their retail value may be deducted from your refund amount. ALL RETURNS MUST BE PREAUTHORIZED Contact us to obtain a Return Authorization (RA) number. In addition to issuing an RA number, our representative will give you the address to send your item for returns processing and answer any questions you may have. Your Return Authorization number must be enclosed within the box and written on the outside of the return shipment. You are responsible for return shipping charges. Many of our products are offered with free shipping. If you return one of these products, outbound shipping costs may be deducted from your refund amount. Refunds will be credited to the original method of payment. Defective Merchandise If you receive a defective item that can be repaired with replacement parts, we'll send the parts you need at no charge to you. If the defect cannot be resolved with replacement parts, we will pay the shipping charges to return the item to us and we’ll send a replacement to you. Damaged Merchandise If you receive an item that has been damaged in transit, contact us immediately for assistance. We can send replacement products to you before we receive the damaged merchandise back, but you must provide the required documentation within 10 days of the original delivery date. If we do not receive your documentation within 10 days, you may be charged for the replacement products.