Our Culture

Benefits, Diversity & Training


Belk employees enjoy a comprehensive benefits package that offers health, life, disability, life, home and auto insurance, as well as paid vacation, holidays, sick leave, and funeral leave. From day one, associates enjoy a merchandise discount and access to the employee assistance program.

Belk University

The mission of Belk's Training & Development department is to provide quality skills training and associate development programs that meet the needs of the business and support our corporate goals. The programs to support your development are accessed through our BelkU website.


Belk recognizes that a smooth transition into the company is important to your success. As a new associate, you will have an on-boarding plan specifically designed based on your position. Key conversations are also scheduled between you and your team to help you quickly acclimate to our company and culture.

Corporate and Store Training & Development

Building a career at Belk includes developing the knowledge and skills necessary to perform your current job and any future assignments. Training is provided throughout your career with a variety of instructor-led sessions, on-line courses, reference materials and on-the-job activities, including the following programs.

Sales Team Manager Development Program

This 21-week program prepares Belk associates for promotion into a Sales Team Manager position. The program is facilitated through workbook activities focused on leadership skills, driving sales and profit, merchandise presentation standards and operations. Participants are partnered with a Sales Team Manager who serves as coach, training coordinator and supervisor, providing ongoing support throughout the program.

Sales Team Manager (STM) Training

STM training is delivered via instructor-led sessions, on-the-job activities, and on-line courses and reference materials. The focus of the training is to ensure your success and prepare you for the next step in your store career - Assistant Store Manager.


The 2-day Coaching Workshop is designed to simplify coaching and help managers improve the performance of others to deliver better business results.

This interactive instructor-led workshop focuses on key components:

  • A coaching continuum
  • Tailoring development to levels of proficiency
  • How to give feedback
  • Understanding of the impact of behavior on others.

Diversity & Inclusion

For us, Modern Southern Style is more than a tagline; it is a way of life, inclusive of all the rich diversity that exists in the South. We embrace a diverse and inclusive culture, where the unique talents and perspectives of our associates fuel innovation and increase business performance, enabling us to best serve our associates, customers, suppliers and communities.

We actively work to:

  • Create intentional Awareness of our individual and group differences
  • Leverage external data and internal business resource groups to Understand the needs of our diverse customer base
  • Strengthen an Inclusive culture that encourages collaboration and innovative thinking
  • Appreciate diversity of thought as our greatest strength

We see different perspectives, experiences and backgrounds as an opportunity to leverage new ideas, solutions and better outcomes that grow our business.

We accomplish this through:

  • Our People Working to attract and develop the best and brightest talent
  • Our Workplace Creating an engaging and inclusive culture where our associates bring their authentic selves to work, driving productivity and innovation
  • Our Customers Understanding the needs and diverse expectations of the multicultural marketplace increasing customer satisfaction and brand loyalty
  • Our Community Strengthening communities by actively partnering with organizations where our associates and customers live, work, and play
  • Our Suppliers Identifying and partnering with qualified women and minority-owned businesses, stimulating economic development

Executive Training Programs

Store, Buying and Finance Executive Training programs are available for college graduates. See our college recruiting webpage for more details.

Leadership and 360 Degree Feedback

Leadership Through People Skills is an interactive instructor-led 2-day seminar that provides each participant with skills to improve face-to-face interactions at all levels, and increase participant effectiveness as a manager.

Upon completion of this course, participants can identify their current management style and apply interactive strategies to improve communication with bosses, peers and direct reports. A 360-degree feedback process highlights the participant's management style and requires them to develop action plans to enhance leadership effectiveness.


A structured 12-month mentoring program includes monthly meetings focused on goal achievement through business discussions.

Belk’s Merchant Development Program provides astructured and phased approach to developing the necessary skills and knowledge to achieve your goal of becoming a buyer. Competency discussions are scheduled and facilitated to prepare you for your next steps of development. As an associate buyer, you will attend monthly workshops focused on the critical skills required to be a successful buyer.

Performance Management training is provided in a variety of delivery methods and courses including instructor-led sessions, on-line courses and on-the-job activities. The primary objective is to equip managers with the tools needed to achieve objectives and goals through effective management of people.

Store Manager Development Program

The purpose of this program is to provide Assistant Store Managers and newly promoted Store Managers the education, exposure and experience around the functional and leadership skills needed to successfully manage a store. While potential store managers are not guaranteed a promotion by attending this program, it offers an excellent opportunity to interact with high-performing peers and learn successful management techniques from experts in the Division, Store Management and Belk Corporate.

Accelerated Leadership Program

This one-year development program provides education, exposure and experience designed to develop “job ready” internal talent pool of Sales and Operations Team Managers to fill an Assistant Store Manager role. The program is facilitated through workshops, webinars, computer-based training and on-the-job project assignments by division executives as content experts in partnership with corporate training.

Our collective differences are our biggest strength.

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We're hoping to change the world, and we're starting in our own backyard. We give generously of our money and our volunteer time to local charities that support initiatives in the neighborhoods where our customers and associates live and work.

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We support a culture of brainstorming and inspiration; one that brings passionate associates together to put ideas into action.

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Raising our environmental awareness is good for our communities and good for business. Learn more about our commitment to a reduced energy footprint and increased conservation.

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