Buy Online Pick Up In Store
| Our “Buy Online Pick Up In Store” service allows customers to place an order at belk.com and pick it up later that day* from select stores at no additional cost. |
| 1. Choose store pickup on eligible items when placing an order at belk.com |
| 2. Wait for an email confirming your order is ready for pick up. Items are usually ready in up to 4 hours. |
| 3. Bring a photo ID and your confirmation email to the in-store pick up area. |
| Items available for in-store pick up will be marked as such on belk.com. Enter your ZIP code to check availability. |
| No, there are no shipping costs. |
| Each store will have a designated area for “Buy Online Pick Up In Store” orders. There will be signs to guide customers. |
| Use the In-Store Availability feature on the product detail page to find a participating store. We're adding new In-Store Pickup locations regularly. |
| As soon as you have received an email confirming your order is ready for pick up. |
| Orders placed through our “Buy Online Pick Up In Store” service are generally ready in up to 4 hours. Orders placed after 4PM will be available the next business day. |
| You’ll need a photo ID and your email confirmation. |
| No, unfortunately at this time we do not allow alternate customer pick up. Purchasing customer must be present at the time of pick up. |
| Orders will be held in the pick up area for up to 10 days. You will receive an email reminder 24 hours prior to your items being returned to inventory. |
| Items can be returned in store with your order confirmation email. See our returns policy for more details. |
| You will be charged once a store confirms they have your merchandise and it is ready for pick up. |
| Please visit Customer Service online to begin a live chat with a customer service representative, or call us at 1-866-235-5443. |
*Orders placed after 4PM will be available the next business day.
